Running the Extra Mile

How Sky Bird Provides the Best Customer Service

Travel Agent: I booked my customer’s flight through you and they are experiencing a problem with a cancelled flight.

Other Airfare Consolidators: We can’t help you with that. You’ll have to  call the airline.

Um, no. At Sky Bird, we do things differently. We are committed to going the extra mile for our customers. A happy traveler is a repeat customer for you. We are more than happy to go out of our way to support you and your clients from the moment you book the flight until they return home.

Continue reading “Running the Extra Mile”

So, You Decided to Become a Travel Agent. Now What?

Now, on to the next step – accreditation. You’re probably overwhelmed with all the unfamiliar acronyms and terminology, like CLIA, ARC, IATA, TRUE, etc. It’s like learning a foreign language. This article will help you understand the nuances among some of the most common accreditation organizations and hopefully help you decide which one(s) are right for you.

How to become a CERTIFIED travel agent.

Let’s start with the basics. Continue reading “So, You Decided to Become a Travel Agent. Now What?”