Working with an airline consolidator is an excellent way to grow not only your sales, but also your career as a travel agent. The ability to set your own markups, find lower fares than ones published online, and have 24/7 support are just some of the many benefits you’ll get when you book with a consolidator. However, when choosing a consolidator to work with, it’s crucial that you do your research. We’ve identified the qualities you’ll want to see and some red flags to watch out for.
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Tag: customer service
Sky Bird Makes It Easy to Book Large Groups
Strength in Numbers
When you’re approached by a large group of travelers, it’s both exciting and intimidating. On one hand, you know there’s a big fat commission check in it for you. On the other hand, the logistics of booking 10+ people is complex. We’d like to give you that commission check AND peace of mind. Our Groups Department is specifically trained to help you handle large groups.
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We Speak Your Language, Literally!
How Sky Bird Provides the Best Customer Service
Agents with VFR customers have a unique benefit in working with their clients. They understand their culture and can speak in their respective native language. This creates a greater connection between travel agent and customer.
Imagine booking fares with the help of an airline consolidator that speaks your language!
The Benefits of Experience
How Sky Bird Provides the Best Customer Service
Dread.
It’s what we feel when we pick up the phone and call the cable company or the cell phone company.
Is it their inexperienced customer service representatives? Is it their unwillingness to help?
We understand what it is like. And we understand what it is like to receive amazing customer service too. Providing incredible customer service is something we strive for at Sky Bird. With over 40 years of experience, we have proven time and time again that our customer service agents are knowledgeable and experienced.
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